Privacy Policy
At Pure Surface Design, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure your personal data is handled securely and in compliance with applicable laws.
1. Information Collection
1.1 Direct Collection: When you interact with our services, such as filling out contact forms, subscribing to newsletters, or requesting information, we collect personal information that may include your name, email address, phone number, and any inquiries you may have.
1.2 Automatic Collection: As you navigate through and interact with our website, we automatically collect certain data including:
- IP address Device information (operating system, browser type)
- Browsing behavior (links clicked, pages visited)
- Analytics data through third-party services like Google Analytics and internal systems to enhance user experience.
1.3 Cookies: Our website uses cookies to improve your browsing experience. For detailed information on how we use cookies, please refer to our Cookie Policy.
2. Use of Information
The information we collect helps us to:
- Provide, improve, and personalize our services
- Comply with legal requirements
- Prevent fraud and ensure security
- Analyze and understand our audience for better service delivery
- Communicate with you about your account, updates, and promotional offers, if you've opted in
3. Sharing Information
We do not sell or rent personal information to third parties. We may share your data with trusted third-party service providers as necessary to provide our services, such as email delivery services, customer support, and analytics tools. These providers are obligated to protect the data and are restricted from using it for any other purpose.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include physical, electronic, and managerial procedures to safeguard the information we collect.
5. Your Rights
You have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing activities. To exercise these rights, please contact us using the contact information provided below.
6. International Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we will take measures to ensure that any such transfers comply with applicable laws and your data remains protected.
7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or sending you a notification. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@theconcreteflooring.com
- Phone: 0203 369 5156
- Mail: Wyldingtree Lodge, Weald Bridge Road, North Weald CM16 6AS
This Privacy Policy is effective as of 1st January 2022.